Experience
Full Stack Apprentice at Discovery Partners Institute, Chicago, IL
2023 to Present
- A full-stack developer creating and maintaining software from the front-end user interface to the back-end server infrastructure.
E-CADEMY Gateway Instructor at Project SYNCERE, Chicago, IL
2023 to Present
- Manage classroom attendance, weekly check-in reports, and create a learning environment that encourages student involvement and participation.
- Co-instruct an assigned PLTW Engineering module to a class of 20 high school students.
- Complete & pass mandatory training (e-learning & 2.5 weeks of mandatory training).
- Assist and coordinate successful field trips.
Quality Assurance Supervisor at TackleAI LLC, Schaumburg, IL
2022 to Present
- Leads a team of 20 Quality Assurance Associates by overseeing the daily workflow and schedules of the department.
- Responsible for all supervisory activities including, but not limited to, scheduling, performance, coaching, training and development.
- Conducts bi-weekly performance evaluations that are timely and constructive.
- Communicates Standard Operations Procedures (SOPs) to QA team, Data Labelers team, and other appropriate staff.
- Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple software programs, recommends and facilitates solutions to these issues.
Data Analyst Associate at TackleAI LLC, Schaumburg, IL
2022 to 2022
- Work together with developers and machine learning engineers on data analyzing.
- Data labeling and data processing, document redaction, review machine generated data sets, and compare database output to generated lists.
Billing Analyst at Mayer Brown LLP, Chicago, IL
2022 to 2022
- Processed improvement, accurate invoices, enforce negotiated rates and agreed discounts, reconciliation of monthly accrued fees and costs, receivables and account payables, paper statements and ebilling procedures.
- Responsible for accurately billing attorney services to clients by using Aderant and BillBlast for accounts payable.
- Managed a portfolio of 12 firm partners throughout the U.S. through support of their monthly client invoicing cycle.
- Reviewed client engagement letters to ensure billing matters were complying with all generated reports and invoices.
Operations Specialist with the U.S. Federal Government, Chicago, IL
2020 to 2021
- Digitalized content/data for public records and certified documents.
- Processed payments from customers in the forms of cash, credit cards, and checks for bonds, fines, and fees, and daily balancing of monies collected.
- Generated daily finance reports, reconciled and deposited funds collected pursuant to the Court’s Policy and Procedures.
English Teaching Assistant at U.S. Department of State Fulbright Scholar Program, Pahang, Malaysia
2020 to 2020
- Developed curriculum for English as a second language courses in writing and speaking workshops for after school programs.
- Oversaw regional budget and expenses for curriculum programs and applied for grants to fund educational camps.
- Led English bootcamps for students ages of 14 to 17 two hours, four days a week to advance their English proficiency for over 400 students across Malaysia.
- Coordinated with the principal and English department director, built cross-cultural relationships between Malaysians and Americans.
Onboarding Specialist at Envoy Global, Inc., Chicago, IL
2019 to 2020
- Intake client data to help clients start an immigration legal process.
- Provided customer service, process tracking, studied updates from clients to legal services.
- Tracked, monitored, and logged data for client cases, created, compiled, and prepared documentation for case filings.
